Intellectual Property Infringement Investigation

Procedure and Considerations for Commissioning an Investigation

At Lex Solution Investigations, our infringement investigation services primarily focus on surveillance, supplemented with behavior analysis and background checks. We meticulously document every action and behavior of the investigation target. Understanding the actions and practices of the subject or their affiliated company is essential, with random video evidence collection being key to efficiently compiling admissible evidence for potential court proceedings.

If the identity of the deceptive, disloyal, or infringing party is unknown, conducting a background investigation becomes necessary to establish their identity. Infringement investigations extend beyond individuals to include stores, institutions, and businesses—essentially any entity involved in economic activity may be subject to infringement incidents.

At Lex Solution Investigations, we understand the client’s objectives—to pursue litigation that prevents ongoing harm. We deliver an effective investigation report ready for courtroom presentation. Our private investigators are highly experienced in evidence gathering, striving to capture optimal photographic angles and detailed footage to secure the most favorable evidence for our clients. Many infringement cases require prolonged or continuous surveillance to collect substantial data for criminal behavior analysis. Long-term investigations demand budgetary considerations, and we offer comprehensive package options to address these concerns. A fee structure combining service charges and performance-based bonuses is often the most suitable payment plan for clients.

Free Consultations

Consultations, quotes, and estimates are completely free and available through various channels:

  • Telephone, Email, App Communication Software, Online Chat, or In-Person Meetings

  • Reception Hours: In-person consultations are available daily from 9:00 AM to 12:00 AM.

  • 24/7 Availability: Telephone inquiries are answered around the clock.

  • Email Responses: Replies are guaranteed within 24 hours.

  • App and Online Chat: Services are operational from 9:00 AM to 12:00 AM.

Even on weekends and holidays, we accept all forms of free consultation. For in-person meetings, please schedule an appointment with our project managers or consultants. For non-urgent inquiries, email, app communication, online chat, or phone discussions are preferred for efficiency. Clients can expect satisfaction within 24 hours of their consultation request.

Important Considerations

  • Confirm Your Understanding: Ensure you fully comprehend the investigation’s scope, procedures, and the proper use of results within legal boundaries. Always prioritize compliance with the law.

  • Compliance with Laws and Regulations: All investigative activities at Lex Solution Investigations adhere to the boundaries of legality and societal norms. Actions are conducted in a manner that respects human rights and avoids any form of discrimination. In cases of illegal circumstances, clients have the right to terminate investigative activities, provided that termination clauses are outlined in advance to protect both parties.

  • Legal Use of Investigation Results: Investigation findings must not be used for unlawful purposes. Even when the agreement does not explicitly specify usage, clients are advised to resolve disputes legally, with negotiation being an effective method for quick resolution.

  • Acceptance of Investigation Findings: Investigation results, validated through scientific methods and techniques, serve to confirm or refute suspicions. Outcomes often differ from initial expectations. Surveillance and detailed documentation ensure transparency. Clients are reminded to view investigation reports critically for their evidentiary strength.

  • Open Possibilities Until Verified: Investigators begin their work based on client-provided details, verifying all possible scenarios until factual findings are confirmed. Professionalism ensures thorough validation of events before concluding the investigation and compiling reports.

Challenges in Investigation

  • Compromised Investigative Efforts: If investigative actions are exposed or the target is highly vigilant, alternate methods may be required. For targets with heightened awareness due to past exposure, it is crucial for clients to disclose these events honestly.

  • Handling Alertness: Highly alert individuals can still be investigated through methods other than tailing or tracking. Comprehensive planning and even undercover techniques may be employed for successful completion of the task.

  • Suspension Due to Exposure Risks: When investigative actions are at risk of exposure, suspending activities is necessary to protect operational integrity and wait for a safer opportunity.

Refund Policies and Procedures

  • Reasonable Refund Mechanisms: If Lex Solution Investigations cannot fulfill the commission’s objectives, refunds are issued to uphold consumer rights.

  • Partial Refunds for Incomplete Tasks: For “performance-based” or “task-specific” agreements, partial refunds are provided for unmet outcomes.

  • Full Refunds for Data Procurement Failures: If requested data cannot be acquired, a full refund will be issued. Future adjustments may incorporate fixed service fees for fairness.

Ethical Standards

Lex Solution Investigations does not accept commissions that violate ethical or legal standards or involve criminal acts.

Achieving Clarity and Agreement Before Commissioning

Clients must fully understand and agree upon investigation details and associated costs before signing contracts. Address all concerns through thorough consultation with our case officers or customer service representatives. Only when the investigation plan and costs are convincingly presented should clients proceed with the agreement.