Commercial investigations encompass disputes and infringement issues arising from all types of business transactions, as well as internal investigations such as employee loyalty checks and non-compete agreement violations. Among various services, employee loyalty investigations and non-compete violations rank highest in client demand, following corporate credit investigations. Employees are a company’s most valuable assets, but some may engage in misconduct, such as accepting kickbacks from suppliers, selling company products illicitly, or leaking confidential company information. Cases of employees switching to competitors or being poached often lead to theft of R&D projects, loss of key clients and partners, or misuse of trade secrets like modified production processes not yet patented.

Commercial investigations also cover cases of trademark infringement, counterfeit products, and corporate rights violations. When a company’s products are counterfeited or patents infringed upon, the financial losses are substantial. Unfortunately, companies often realize the extent of the damage only after the losses are incurred. At this stage, many lack the evidence required to take immediate legal action against offshore or anonymous infringers and stop counterfeit sales in their tracks.

Proactive measures such as routine cybersecurity assessments and employee loyalty investigations—often referred to as “insider threat investigations”—can significantly reduce the likelihood of internal breaches and prevent extensive business losses. These preemptive strategies can curb infringement attempts early, minimizing financial damage or confining issues to isolated incidents rather than widespread problems.

When a company suffers severe financial harm and lacks the resources to investigate on its own, many turn to private investigators or detective agencies specializing in corporate investigations. However, not all private investigation firms are equipped for complex business-related cases. When hiring an agency, ensure its expertise by consulting with them and reviewing case studies or references to gauge their proficiency in corporate investigations.

Given the high stakes involved, commercial investigations demand careful planning and execution to safeguard a company’s critical assets and long-term interests. Do not underestimate the importance of employing skilled professionals for such matters.